Balance & Top-Up
FAQ topics
Getting started
Manage my account
Balance & Top-Up
SIM card and phone support
Plans, add-ons & services
5G
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Share a concern
Account balance
What happens if my account balance expires?
How do I get charged for my services and will I receive a monthly bill?
Will I receive a bill for services that I've used?
I missed my monthly payment. Will I still get service?
I was late in paying for my monthly plan. What happens now?
I have enough funds for my plan. Why do I still not have service?
How does bonus data on Auto-Allowance work?