Plans, add-ons & services
FAQ topics
Getting started
Manage my account
Balance & Top-Up
SIM card and phone support
Plans, add-ons & services
5G
Long distance
Share a concern
911 service
What is 9-1-1 service?
Tips to remember when calling 9-1-1
Limitations of your wireless service
What is basic 9-1-1 (b9-1-1) service?
What is enhanced 911 (e9-1-1) service?
What is text with 9-1-1 (t9-1-1) service?
Costs
Limitations of dialing 9-1-1 using third party VoIP apps on select android devices
Are 911 fees included in the monthly plan?
911 Calling Issue – Microsoft Teams
Long distance
Why do I hear a warning message about long distance charges when I make a call on my mobile device?
What are the Long Distance rates for PC Mobile prepaid customers?
Data usage
Can I purchase data for my Talk & Text plan?
What happens if my usage exceeds the amount of data I have purchased on my data add-on/plan?