How do I change my APN settings?
If you are having difficulty connecting to the Internet on a non-PC Mobile phone, you may need to update your mobile network settings. These instructions will be different depending on your phone’s operating system.
Android
Navigate to your phone’s Settings
Navigate to Connection and Mobile Networks Settings (the wording in your menu may vary)
Select Access Point Names
Select Add a New APN
Enter the following information and leave the remaining fields blank:
a. Name: Internet
b. APN: pda.bell.ca
c. MMSC: http://mms.bell.ca/mms/wapenc
d. APN Type: default,supl,mmsSave changes
Select Internet to assign the new APN that was just created
iOS
Your iPhone may not require you to update your network settings and the option to do so may be hidden. If your iPhone requires a change, please follow these steps to edit your cellular network settings.
Navigate to your phone’s Settings
Navigate to Cellular
Select Cellular Data Options
Select Cellular Data Network
Enter the following information and leave the remaining fields blank:
a. APN: pda.bell.ca
b. MMSC: http://mms.bell.ca/mms/wapencbReturn to the previous screen. Your changes will be saved automatically.
Windows Phone
Navigate to your phone's Settings
Navigate to Cellular + SIM
Select SIM Settings
Select Add Internet APN
Enter the following information and leave the remaining fields blank:
a. pda.bell.ca
Save changes
Follow these additional steps to set up Multimedia Messaging on your Windows Phone:
a. Return to SIM Settings
b. Select Add MMS APN
c. Enter the following information and leave the remaining fields blank:
d. APN: pda.bell.ca
e. MMSC: http://mms.bell.ca/mms/wapencSave changes
Blackberry
Note: The latest Blackberry devices use Android Operating System. If you have an Android based device, refer to the Android instructions. You will need to make sure your device has the latest software:
Navigate to Settings
Select Software Updates
Select Check for Updates
If an update is available, follow the on-screen prompts to install it. If an update is not available, select Back, and continue with the instructions below.
If your Blackberry device has the latest software, follow these instructions to update your APN settings:
Navigate to Options
Select Device
Select Advanced System Settings
Select TCP IP
Enter the following information and leave the remaining fields blank:
APN Settings: Make sure Enabled is checked
APN: pda.bell.ca
Save changes
Follow these additional steps to set up Multimedia Messaging on your Blackberry:
Navigate to Text Messages
Open the Menu and select Settings
Select Text Messages
Select Advanced
Enter the following information and leave the remaining fields blank:
APN: pda.bell.ca
MMSC: http://mms.bell.ca/mms/wapencSave changes
To make sure that your settings are working, turn off Wi-Fi so you are using mobile data. Next, open your mobile browser and visit any web page. If your data is still not working, restart your device.
Was this info helpful?